BMW of Rockville

Because life is in motion.

BMW Assist provides you with a suite of safety, security and convenience services that add peace of mind, confidence and convenience throughout your day.

BMW Assist intelligently integrates the driver, the vehicle and the environment as part of BMW's global ConnectedDrive initiative. Combining GPS location technology with hands-free wireless communication BMW Assist connects you to a response specialist for help with almost everything, from an emergency situation to directions and traffic information. On suitably equipped 2007 and later models, the BMW Assist Safety Plan is part of Ultimate Service, included at no cost for 4 years from your BMW's in-service date. Your BMW Assist system also includes Bluetooth® hands-free calling capability with speech recognition.

2011 BMW Assist Brochure


Safety Plan

At BMW, the safety and security of the driver is always a top priority. BMW Assist^™ provides safety services that connect you with our BMW Assist Response Center, any time, day or night. To initiate the service, just push the SOS button from within your vehicle. After a serious accident, a call is initiated automatically. The system then transmits your location and other vehicle data information to a response specialist who will help resolve your situation. BMW Assist also includes stolen vehicle recovery services, which could reduce your comprehensive insurance premium while increasing your peace of mind. And if you ever get locked out, door unlock service can be requested with just a toll-free call.

The newest BMW Assist service is called MyInfo, allowing you to send business listings and street addresses found in Google Maps directly to your BMW.

BMW Assist-equipped 2007 and later models can receive the BMW Assist Safety Plan for 4 years at no additional cost from your BMW's in-service date as part of BMW Ultimate Service^™.

Convenience Plan

Trust BMW Assist to help you with your busy life through the optional Convenience Plan, available to all Safety Plan subscribers for $199 per year of service. When you're on the road, our Convenience Plan services provide valuable information, offering a helping hand 24/7, whenever you need it.

Hands Free Calling

With Bluetooth^® wireless technology* you can place and answer calls hands-free without any cords or cables getting in your way. You can browse your phonebook contacts and dial numbers through your BMW multi-function steering wheel, radio or control display, and speech recognition system; letting you keep your hands on the wheel. A microphone transmits your conversation, while you listen through your sound system, with entertainment muted during calls.

All you need is a BMW-compatible Bluetooth mobile phone. For more information, a list of compatible mobile phones, and available docking cradles which both recharge your phone and connect it to your BMW's external antenna for improved reception, visit your BMW center or www.bmwusa.com/bluetooth

How it Works

BMW Assist uses advanced technology to bring the focused attention of a response specialist to your aid whenever needed. Combining an integrated wireless phone for communication and a Global Positioning System (GPS) satellite receiver to determine your vehicle's location, the BMW Assist system conveniently helps to deliver both occupant security and peace of mind.